That's What It's All About!

My wife and child stopped by TCBY yesterday. They are frequent customers.
The manager, Curtis, walks up toward the front counter from the back of the store.
"Mr. Curtis!" exclaims Rachel.
Curtis asked how Rachel is doing.
"The CD player doesn't work!" Rachel replies. "I brooookkkkeeeee (three syllables) it. I can't hear the Hokey Pokey. I lovvvee the Hokey Pokey!"